📄 Terms & Conditions – Autotronics.ng
Welcome to Autotronics.ng. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Terms
These Terms apply to all users, customers, and visitors of Autotronics.ng.
We reserve the right to modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of those changes.
2. Services Offered
We provide the following vehicle electronics services:
ECU/BCM/TCM diagnostics and repair
Vehicle key programming and coding
Electronic testing and fault detection
Custom vehicle electronics installation
Sales of replacement electronic units
3. User Responsibilities
By using our services, you agree:
To provide accurate vehicle and personal information.
Not to misuse or tamper with any components or units during or after repair.
To promptly pay for services rendered or products sold.
4. Service Limitations
Some faults may not be repairable due to irreversible component damage.
Successful repair does not guarantee complete restoration if other related systems are faulty.
Diagnostic fees are non-refundable once the service is completed.
5. Payments & Invoicing
Invoices will be issued before or after services depending on the arrangement.
Payments must be made via our approved channels (bank transfer, POS, Paystack, etc.).
Services will only be completed or shipped after payment is confirmed.
6. Turnaround Time
Standard repair time is 24–72 hours, excluding delivery delays or complex cases.
We are not liable for delays caused by courier companies or customer inaction.
7. Warranty
Repairs and parts may come with limited warranties (usually 30–90 days) depending on service.
Warranty is void if:
The unit is tampered with after service
There’s physical, water, or electrical damage post-repair
Faults are unrelated to the serviced part
8. Liability
Autotronics.ng is not liable for loss of data, additional damage caused by underlying faults, or losses resulting from installation by third parties.
Any claims must be submitted in writing within 7 days of receiving service.
9. Shipping & Returns
We provide prepaid shipping labels upon request.
Customers are responsible for safe packaging of units.
Return requests must be made within 7 days of receiving a product. Restocking fees may apply.
10. Intellectual Property
All logos, text, images, and other content on Autotronics.ng are the property of the company. You may not reproduce or use them without written consent.
11. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be handled in a Nigerian court of competent jurisdiction.
📞 Contact Information
For questions about these Terms, please contact us:
Autotronics.ng
📧 support@autotronics.ng
📞 0800-AUTOTRONICS
🌐 www.autotronics.ng